Introduction

Technology in this world of ours is ever-changing. Right about the time library science became part of my life I discovered that the library was now more than just the brick-and-mortar location and even the library’s website. Based on my previous experiences, I knew that databases were consistently available on the library’s website. I discovered that by using my local library card, I could register for websites or apps like Libby and Hoopla giving me access to eBooks, audiobooks, music, movies, etc. 

Michael Stephens articulates that individuals engage in ongoing conversations, expecting immediate fulfillment of their information needs through any device and at any location. According to him, information is no longer confined to specific forms or locations. Consequently, information institutions like libraries, which possess unique and invaluable collections and other yet-to-be-digitized resources, must ensure a fluid exchange between their hyperconnected virtual environments and the tangible infrastructure of society (Hirsch, 2022, p. 229). One such site is the Digital Public Library of America (DPLA).  It plays a pivotal role in enhancing public access to the extensive collections of America’s history, culture, and knowledge. It does so by leveraging the trusted status of libraries and cultural organizations as key sources of shared knowledge. Through strategic partnerships, the DPLA introduces innovative tools and ideas that boost libraries’ capabilities to make information more accessible to the public. The collaboration network includes numerous libraries, archives, museums, and cultural institutions, making their collections available via a unified platform for easy discovery. Additionally, the DPLA supports libraries in managing and distributing ebooks and digital content effectively through a controlled digital marketplace (DPLA, n.d.). 

Lan and Young (1996) noted, as mentioned by Bharti & Verma (2021), that significant technological progress has profoundly influenced academic libraries. The integration of web-based services and emerging technologies has markedly improved user services. Technology is consistently linked with generating specific benefits, overcoming various obstacles, and enhancing operational efficiency (Bharti & Verma). Furthermore, they reference Chingath (2020), stating that various innovative technologies, including encrypted databases, speaking robots, and flying books, hold practical applications in libraries. These technologies are poised to significantly enhance the quality and scope of library services (Bharti & Verma). 

We are learning that Artificial Intelligence (AI) is slowly making its way into library services. D-tech International reports that “AI is likely to help librarians with mundane tasks such as inventory monitoring and organizing of stock. Iowa’s Mason City Community School District library has started to use ChatGPT to determine which books conflict with state law. This use of AI-powered censorship saves time and effort so that librarians reduce their workload and have extra time for engaging with patrons and community initiatives” (n.d.). D-Tech highlights how public libraries can greatly improve their operations and services by adopting automation. The use of AI software, for example, can enhance visitor analytics and provide personalized recommendations, helping libraries gain a deeper understanding of patron behaviors and preferences. These insights are invaluable for shaping the development of library collections and designing programs that meet community needs. Furthermore, automated systems can suggest books to patrons based on their borrowing history, adding a personal touch to the library experience. This integrated approach not only makes library operations more efficient but also significantly enhances the user experience (n.d).

Reviewed by Phetteplace & Spina (2014), the Reference and User Services Association (RUSA) emphasizes that librarians can enhance their role and add significant value by introducing and recommending diverse materials and technologies to patrons. It is crucial for librarians to immerse themselves in a variety of technologies, using critical thinking to assess their relevance and effectiveness. While the specific evaluation criteria may vary based on the intended audience, certain universal standards are often applicable. Such thorough evaluation processes ensure that librarians can offer pertinent and impactful recommendations that significantly improve user experiences (2014). Furthermore, staying current with the latest technologies is increasingly important. RUSA notes that factors such as cost, platform compatibility, user interface design, flexibility, security and privacy, age appropriateness of the technology, and the presence of competing or alternative solutions are all critical when assessing new technologies in the market. This comprehensive approach helps librarians maintain their relevance and effectiveness in facilitating access to information.

Evidence

My first artifact to show my mastery in competency H comes from INFO 200. I created a blog site, marking my initial venture into blogging. This platform can be instrumental in uniting information communities, especially those with specialized needs, such as dementia patients and their caregivers. In blog #7, I developed a media artifact focused on emerging technologies. This particular post highlighted innovative technologies beneficial for dementia patients and caregivers, including GPS devices, robotic technology, online dementia communities, health tracking apps, and home monitoring systems. These tools exemplify the practical application of emerging technologies in enhancing the care and support network for dementia patients. In another blog post, I reviewed a book that could be valuable for librarians seeking to enhance their collections. This review offers insights into which resources might be essential or inessential, helping librarians refine their offerings to meet the needs of their communities better.

My second artifact comes from INFO 254. As a hobby, I am a beekeeper. I created a tutorial to instruct users on how to find books and academic literature in a database through my city’s online library system. This tutorial demonstrates how technology can effectively support patrons, particularly those who may feel unsure about navigating websites. It specifically focuses on beekeeping and honey bees, using the Saint Tammany Parish Library’s website as an example. I began by detailing the variety of services the library offers, then moved to the online section, specifically targeting the databases. I evaluated which database best serves those seeking information on beekeeping, identifying Gale Academic One File as the most suitable option. I then guided users on how to use the search bar to find resources on “honey bees,” highlighting accessible content types such as journals, books, magazines, images, news articles, and videos. To help users understand how to access these resources, I demonstrated how to click through to the books and journal sections, showing what happens when selecting a document that meets their informational needs.

My third artifact incorporates two pieces from the same assignment in INFO 293 involving optical networking. I also covered the topic in a presentation. I conveyed that my initial taste in networking, began in 1996 when our family received its first computer. I spent countless hours in the office, navigating the new digital frontier via a dial-up connection on America Online (AOL), using the telephone lines. At the time, terms like light, wavelengths, electronic signals, copper, and fiber were unfamiliar to me, as they likely were to the vast majority of the public as well. Concepts such as computer networking and the different types of cables that connect us to the internet have yet to be explored. Using a telephone line to access the internet, which occupied the line for hours, was a necessity. I discussed how today, optical networking is seen as the pivotal technology for the future of high-speed internet communications, addressing growing demands for bandwidth, alleviating network bottlenecks, and pushing for superior product quality. This piece aims to elucidate the concept of optical networks, highlighting both the physical components involved and various model networks that incorporate optical technology. With continuous technological advancements, information professionals must stay informed and critically evaluate new developments. There is an ever-present need for technological improvements to meet standards that fulfill patrons’ expectations.

Conclusion

In my current role, I am actively engaging with the competencies required for my career, particularly through the use of advanced technologies like AI. This technology enables me to enhance educational activities by converting various formats such as PDFs, video transcripts, and DOC files into interactive Google Slides or Google Forms for assignments, lectures, quizzes, or tests. While I still need to verify the accuracy of the data, this approach significantly speeds up the process and provides the necessary information more efficiently.

Recognizing the need to keep up with technological advancements, I understand the importance of investing in tech-focused magazines and professional development courses. These resources will help me stay current with the latest trends, allowing me to leverage them to enhance my teaching strategies in the classroom. One notable discovery this academic year has been the MagicSchool program, which has proven invaluable in my accounting classes. This tool has significantly enhanced my teaching effectiveness by integrating innovative tech solutions into my educational methods.

References

About us | DPLA. (n.d.). https://dp.la/aboutLinks to an external site.

Bharti, K. L., & Verma, S. (2021). Use of Emerging Technologies in the University Libraries: A Study of Review of Literature. Library Philosophy & Practice.

Five trends shaping the library experience in 2024 – D-Tech International Us. D-tech International. (2024, June 11). https://d-techinternational.com/us/blog/2024/01/31/five-trends-shaping-the-library-experience-in-2024/

Hirsh, S. (2022). Information Services today: An introduction. Rowman & Littlefield, an imprint of The Rowman & Littlefield Publishing Group, Inc.

Phetteplace, E., & Spina, C. (2014). Finding, evaluating, and sharing new technology. RUSQ: A Journal of Reference and User Experience. https://journals.ala.org/index.php/rusq/article/view/3231/3402